Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lighting4home.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a –
very well built. bright light, and loud enough horn. saves space on my bike
I***r –
The goods are pre-war. Yakysniy and a torch. Recommend.
A***F –
Very excellent and recommended bright light and charger with alarm and charging USB and solar energy
R***r –
Good Goods. I am happy with the purchase. Solar Battery working. You can charge the phone!!!!!!!!! Thank you!
A***o –
I loved it. It gives quite a light. I hope it holds. The doorbell gives quite a sound. And the backlight I like the effects it does.
P***t –
Very good quality I advise
C***n –
Excellent flashlight, shines very bright, the signal is loud, the phone in the clamps keeps well, solar battery even from a simple lamp is charged, to St. Petersburg in three days by courier delivered, in general, I recommend this store!
G***x –
I liked this lantern as it can be used at any time also from it you can charge the phone and any the device regardless of whether there is electricity or not thanks to the store well that very long
A***s –
Fast shipping, well packed, with all your pieces, fits perfectly with description, I am satisfied, powerful led light
S***k –
The goods came to Rostov region for 1,5 weeks to the Post Office. Works very well. The Mount did not check yet, in the season I will check. Track tracked through browser only by Russian. The signal is powerful, so you can scare even those with headphones go. Wrapped in tubular packaging and lined inside. The store and the goods are satisfied. The seller wish good sales.
H***A –
Not trying but looks good
G***s –
фанарик + зарядка + солнечная батарея все в одном приборе единственый недостаток пластиковый фиксатор который не фексирует и этот огригат слитает вместе с телефоном но если дополнительо зафиксировать резинкой то все ок
V***V –
Came somewhere in 2-3 weeks, the quality is excellent! Shines very even good!, the tail light is also not bad, several glow modes., signal class! Deaf money will break up!)) in general, very satisfied! Thank you very much!!!
I***o –
Сьогодні посилку все прийшло упакувано супер все працює
Customer –
Lantern superstore sent immediately after the order, but our mail was spinning it all over Russia, as a result, in 2.5 months the lantern came, packed very well, for this special thanks.
S***z –
this is a great product for the price and it is totally recommended. the light is very powerful so does the backlight. the front light can be separated from the stand and carried separately. the backlight has many option I think about 10 to select from. the battery level indicator works well. the packing was excellent overall a good product. But I have not tested the solar pannel charging yet
D***v –
perfect gadget for bicycle
M***r –
Arrived quickly and well packaged. The main beam is bright (see picture ) and the low beam is certainly adequate for town usage. The light is angled downward so it doesn’t dazzle drivers events when using it as a phone holder. There are 4 LEDs to indicate the charging status, and the horn is loud. The light is a bit heavy but that is only to be expected for a 4000mah battery. I have not had an opportunity to use it in rain so I don’t know if it is waterproof. A well designed product that I can recommend.
L***o –
Looks like everything works very well. The front light is powerful and the horn is also.
A***a –
Purchase is satisfied, the goods are packed perfectly, the call is furious, came fully charged by the indicator