Shipping & delivery

FREE SHIPPING GUARANTEED

In our dedication to delivering outstanding customer experiences, we offer free shipping for all orders from our warehouses in China and Hong Kong. To ensure reliability, we partner with trusted standard shipping carriers like EMS, E-packet, Yanwen, SF-Express, and China Post, as well as expedited express carriers such as DHL, FedEx, UPS, and others. These carriers are seamlessly connected to the local post offices in the destination country, guaranteeing a seamless shipping process for our valued customers.

SHIPPING TO WORLDWIDE

We take pride in providing exceptional service to our customers, including guaranteed free international shipping for all orders, regardless of location, quantity, or price. Our shipping service is fast, reliable, and free of charge, ensuring a hassle-free shopping experience.

CUSTOMS

As you may be aware, customs policies and regulations vary from country to country. Therefore, upon the parcel’s arrival in your destination country, it may be subject to customs or import duties that must be paid by the recipient.

Please note that these instances are exceedingly rare and typically only occur in select countries or situations. However, it is essential to be aware of the potential for these fees and to prepare accordingly. If you have any concerns regarding customs or import duties, please do not hesitate to contact us, and we will do our best to assist you.

[Notice for U.S. Customers]

Due to new U.S. tariff regulations effective April 2025, some orders may be subject to additional duties or charges. We cover all such costs in advance to ensure our U.S. customers are not affected, as before. We are committed to keeping prices stable and minimizing any impact. However, in rare cases where U.S. tariffs significantly increase our costs, we may need to request additional fees with your prior consent. For the most accurate information, we recommend contacting us before placing your order.

SHIPPING TIME

Allow us to elaborate on the intricacies of our order processing and shipping procedures. To ensure that your purchase arrives in pristine condition, we follow a meticulous process that involves two distinct stages: Processing Time and Shipping Time.

When you receive an order status of “Processing,” it signifies that we have verified and entered your order into our processing system, which may take 1-2 days to complete. During this time, we conduct rigorous quality checks, sort your item(s), and pack them with the utmost care, guaranteeing that your package is ready for shipment. Once this process is completed, your order is handed over to our shipping partner.

Upon receiving an order status of “Shipping,” you can be assured that your item(s) has started its journey to you, and you can track its progress using the tracking number provided. Due to the nature of international shipping, the package may be in transit or undergoing customs clearance, causing slight delivery delays. If you require assistance with your order’s shipping status, please do not hesitate to contact us, and we’ll be happy to help.

Shipping time varies by location. These are our average estimates for sample countries:

Location	*Estimated Shipping Time
United States, Canada, Mexico	8-15 Business days
UK, Europe, Asia, Middle East	8-15 Business days
Australia, New Zealand	8-15 Business days
South America, South Africa	12-18 Business days

♦ Express Fast-Free-Shipping (FedEx/DHL) Provided for The Selected Items (Specified on the product page): 4-8 Business days (Worldwide)

TRACKING INFORMATION

We will email you a tracking number as soon as your order has been shipped. In case you purchase multiple items, please note that they may arrive in separate packages, even if you have selected combined shipping. If you have any questions, please do not hesitate to contact us, and we will do our best to assist you.

NOTE: The notification email with the tracking number for the shipped order will be sent automatically as soon as the order has been shipped. However, if you haven’t received it, please check your spam/junk folder. Occasionally, auto-generated notification emails may accidentally be delivered to your spam/junk folder instead of your email inbox.