Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lighting4home.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
These lights really made a statement in my front yard. You get 8 in the pack which is more than enough for an average size front yard. Very pleased with the purchase. Per instructions, I put them out in the direct sun, switched on position, and then installed them in locations in the early evening. Once the sun when down I was really pleased with the awesome effect.
L***a –
Beautiful items, when they worked, they were awesome… Exactly what we wanted. They were super easy to install, and look great during the day
J***r –
I have had these out all summer through storms, heatwaves, being knocked over by the dog, and they are still going strong. On very overcast days with no sun to give them a charge, they light up very dimly, but on full sunny days, they glow the perfect warm white to light up our walkway. They are durable, easy to move around, and I would purchase them again.
5***r –
Very well packed. Nice quality build, the lights have a good-looking design. Easy to put together and install.
Customer –
Very nice lights, super lighting scrolling, I recommend this product.
M***i –
These solar powered lights are exactly as promised. Perfect for marking our walkway by the flower beds! We wanted something easy to install that would help outline part of our walkway that ends up a little dark between the garage & front porch, and these are exactly what we needed. We had these installed in a matter of minutes and they were quick to charge. Now we can see where we are walking after dark. So glad we gave this a try. These lights are great quality and so bright. They are so nice & affordable. We absolutely love it.
M***a –
These lights shine brightly after charging all day in sunny or shady weather. Thanks
K***i –
I wanted so much to really love these lights. While I do like them, I was hoping for a little bit lighter. I placed them around my yard to lighten up some of my trees, shrubs, and plants. If they were in total direct sunlight, then they would light up beautifully.
M***e –
Well, I use these lights for something quite different than they were designed for. I have a rock waterfall that dumps into my hot tub. I was thinking about how I might get lights into the little pools in the waterfall. It occurred to me that these lights are designed to sit on the ground where they would resist full immersion when it rains. So, I bought them and tossed them into the little pools and they work great. They sit in the water and light up the rocks. They are waterproof and when I showed the spa installer he was blown away. They light up for hours and work incredibly for my strange use.