Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lighting4home.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***n –
Very fast shipment, great packing. Track tracked. The projector itself is normal for its money, in the dark generally good. The initial level, for those who want to try and then take something more expensive and better. Overall satisfied.
M***g –
Very fast delivery. everything is fine. Thanks. I recommend.
R***a –
זה טוב יותר ממה שציפיתי, זה עובד בצורה מושלמת, אני מגיע ארוז טוב מאוד ובזמן הנקוב. תודה. ..
Customer –
Everything is described as in work well, high brightness and low and pure dark bags can be used in good gift toy projector.
Customer –
Do great work mode dark, easy to operate. Fast shipping.
Customer –
The order came quickly, everything seems to be working, I will add a review later
B***o –
Not bad for the price you have. There are movie formats that audio does not support.
Customer –
Delivery in 7 days.quality is beyond my expectation
Customer –
It is a cute little projector and easy to set up. It has built in speakers but I believe you can connect to other speakers for bigger sound.
Customer –
Bought the projector in this to view באופ “6A Euro 2021, if be visible heart, the brightness of the low and size photo is also not enough big, but קחו account 30 dollars only, he’s been good performance
Customer –
This projector is good video and good sound to use easy we or should be used in dark room.
Customer –
이것은 매우 멋진 프로젝터입니다! 매우 작고 어두운 방에서 그림이 선명합니다.
Customer –
Exactly as described. Surprise so small and set and use is very easy.
Customer –
Prescription as exactly the same. This price for the best product and within hours has arrived. I definitely recommend store.
E***h –
Works well! We have this for my daughter’s birthday bought. Picture quality is good and sound is also OK.
D***r –
It’s OK for the price that goes to you, the only one hits the internal player doesn’t go well with some files
G***v –
Ordinary projector, price and quality ratio, the resolution is not big, the brightness is weak, in general for such money is not bad.
C***i –
Great product, small easy to handle! Look forward to testing to watch a movie or series. Ultra fast shipping, I recommend!
V***n –
The best thing for your money!!)) the picture is clear, I hope it will live for a long time) it is heated a little when viewed
Customer –
The projector arrived in good condition. It’s very compact and elegant.