Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of lighting4home.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***v –
Все соответствует описанию. Беру этот вариант второй раз. Однако в этот раз аккумулятор был полностью разряжен по нулям, что не очень хорошо.
M***r –
The lamps were in safe packaging. But only the packaging of the lamps itself was crumpled. The lamps themselves are intact, everything works and lights well. Let’s see how many will be enough…
A***b –
Recently moved house and found the lights in a fitted wardrobe did not work so looked to see about replacements and found these which I thought might be better than mains ones as they need no wiring nor an adjacent plug socket.
A***v –
The sensor works perfectly, shines brightly, in the cabinet itself
L***v –
I am remodeling my house. I removed the overhead lighting in the kitchen and it’s going to be a while before I replace it. These were mounted easily by me under the cabinets and give off enough light so that I can see when I need to use the room. I still have the oven hood light, so not totally relying on them for light. Also the motion detector works really great when you are just popping something in the microwave. You can read the instructions on the box before it goes out or you can just turn them on to stay on while working in thI am remodeling my house. I removed the overhead lighting in the kitchen and it’s going to be a while before I replace it. These were mounted easily by me under the cabinets and give off enough light so that I can see when I need to use the room. I still have the oven hood light, so not totae kitchen. They need to be charged regularly or will become dim very quickly. The charge usually lasts me a week of going in and out of a normal household busy kitchen.
Customer –
The goods are satisfied. Ordered 2 more lamps
K***k –
I love this light. I can take it with me anywhere I need a good light. Like the basement or outside. It stays charge a long time which is wonderful. It has settings for on all the time, motion and off.
N***o –
Order arrived with no issues. Good quality product.
Customer –
Corresponds to the description, the box is not crumpled, complete with charging, shines well, the motion sensor works
Customer –
fast shipment and works good .. good magnetic clips
B***z –
Ultra-thin, nice, and very convenient wall lamp.
H***h –
I usually don’t leave reviews because most products I buy preform as to their requirements but these lights are so awesome and I’m going to buy some more. I store my work equipment in the back of my car and the little trunk lite that comes with the car is crap. I got these lites and now it’s no problem finding my stuff in the back of the car. they’re brite, don’t run off the car battery and so your not wondering if you turned them off or not and your not coming back to a car that isn’t going to start. these are really so nice to have. thanks I love them.
M***r –
These were my first experience of this type of light, (motion detection, USB rechargeable, magnetic strip fitting). I have not been disappointed. I have positioned each light under two kitchen cabinets which have a plinth” right around each cupboard; I was a little concerned that because of that, the motion detection wouldn’t be as efficient but they work perfectly and there is good, quick response to movement. I like the fact that the lights are easily removable for both charging and to use as a torch. If I need the light to be on for longer than the timed PIR, then it’s simple to move the switch to have the light on constantly. The lightsThese were my first experience of this type of light, (motion detection, USB rechargeable, magnetic strip fitting). I have not been disappointed. I have po charged really quickly; I plugged them in, the red indicator light is very useful, fitted the metal strips and I am sure that as I then glanced at the lights the green charged light was showing.
V***t –
Really a super convenient lamp. It won’t stay too long and is fine in terms of sensitivity. Recommended. Not cheap, but okay!!
Customer –
Look smart and fit well in my cupboard
D***l –
They are light points for very specific areas, they are USB rechargeable, they have motion sensors that make the light go on, it also has a switch in fixed light mode and off mode. He sent fast, well protected.